1. Introduction & Scope
1.1 Company Identity
This Privacy Policy (“Policy”) is issued by MOZENTHRA LTD, a company incorporated and registered in England and Wales, with its registered office at:
2nd Floor College House
17 King Edwards Road
Ruislip, London
United Kingdom
HA4 7AE
(hereinafter referred to as “MOZENTHRA”, “Company”, “we”, “us”, or “our”).
1.2 Purpose of This Policy
The purpose of this Privacy Policy is to explain how we collect, use, process, store, transfer, disclose, and protect personal data obtained through our social media and cloud storage platform, including:
- Our website
- Mobile applications
- Software services
- Cloud storage solutions
- Related digital services
(collectively referred to as the “Platform”).
1.3 Scope of Application
This Policy applies to all individuals worldwide who:
- Visit or browse our Platform
- Create an account with MOZENTHRA
- Upload, store, share, or manage digital content
- Subscribe to paid or free services
- Communicate with us through any channel
1.4 International Compliance
As an international technology platform operating across multiple jurisdictions, MOZENTHRA LTD is committed to complying with applicable data protection and privacy laws in the countries where we operate, host data, or provide services.
We process Personal Data in accordance with, where applicable:
- The UK General Data Protection Regulation (UK GDPR)
- The Data Protection Act 2018 (United Kingdom)
- The General Data Protection Regulation (EU Regulation 2016/679)
- The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA)
- The Digital Personal Data Protection Act, 2023 (India)
- Other applicable national and international data protection and privacy laws
1.5 Acceptance of Policy
By accessing or using our Platform, you confirm that you have read, understood, and agreed to this Privacy Policy.
2. Definitions
For the purposes of this Privacy Policy, the following terms shall have the meanings set forth below:
2.1 “Personal Data”
Means any information relating to an identified or identifiable natural person (“Data Subject”), including but not limited to name, email address, identification number, location data, online identifier, or any factor specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.
2.2 “Sensitive Personal Data” / “Special Category Data”
Means personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data concerning a person’s sex life or sexual orientation, as defined under applicable laws including the UK General Data Protection Regulation and the General Data Protection Regulation.
2.3 “Processing”
Means any operation or set of operations performed on Personal Data, whether or not by automated means, including collection, recording, organisation, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, alignment, restriction, erasure, or destruction.
2.4 “Data Subject”
Means any identified or identifiable individual whose Personal Data is processed by MOZENTHRA LTD.
2.5 “Controller”
Means the natural or legal person which determines the purposes and means of processing Personal Data. For the purposes of this Policy, MOZENTHRA LTD acts as the Controller for user account and platform data.
2.6 “Processor”
Means any natural or legal person that processes Personal Data on behalf of the Controller.
2.7 “User”
Means any individual or entity that accesses, registers, or uses the Platform.
2.8 “User Content”
Means any files, data, text, images, videos, messages, or other digital materials uploaded, stored, shared, or transmitted through the Platform.
2.9 “Cookies”
Means small data files placed on a user’s device to collect standard internet log information and visitor behaviour information.
2.10 “International Data Transfer”
Means the transfer of Personal Data to a country outside the United Kingdom or European Economic Area, or outside the user’s country of residence.
2.11 “Applicable Data Protection Laws”
Means all relevant privacy and data protection legislation applicable to MOZENTHRA LTD, including but not limited to the Data Protection Act 2018, the UK General Data Protection Regulation, and the California Consumer Privacy Act.
3. Information We Collect
MOZENTHRA LTD collects different categories of information depending on how you interact with our social media and cloud storage Platform.
3.1 Information You Provide Directly
We collect Personal Data that you voluntarily provide when you:
- Register an account
- Create a profile
- Upload or store content
- Subscribe to paid services
- Contact customer support
- Participate in surveys or promotions
This may include: Full name, Username, Email address, Telephone number, Date of birth, Profile photograph, Billing and payment information, Communication preferences, and any information you submit through forms.
3.2 Account & Profile Information
When you create an account, we may collect: Login credentials, Account settings, Security verification information, and Linked social media accounts.
3.3 User Content (Cloud Storage & Social Media Data)
As a cloud storage and social media platform, we collect and process content that you upload, store, or share, including: Photos, Videos, Audio files, Documents, Messages, Comments, Posts, Shared links, and Metadata associated with uploaded files.
You retain ownership of your User Content; however, we process such content to provide the services.
3.4 Automatically Collected Information
When you access or use our Platform, we may automatically collect technical information, including: IP address, Device type, Operating system, Browser type, Log data, Time zone settings, Access times, and Usage activity.
3.5 Cookies & Tracking Technologies
We use cookies to maintain session authentication, improve user experience, analyse traffic, personalise content, and remember preferences.
3.6 Payment Information
If you subscribe to paid services, we may collect: Billing name and address, Payment card details (processed securely via third-party payment processors), Transaction history, and Subscription status.
3.7 Communications Data
We collect information when you communicate with us, including: Customer support requests, Emails, Feedback submissions, and Reports of abuse.
3.8 Information from Third Parties
We may receive information from: Authentication providers, Payment processors, Analytics providers, and Security services.
3.9 Sensitive Data
We do not intentionally collect Sensitive Personal Data unless you voluntarily upload it as User Content or it is necessary for legal compliance.
4. Legal Basis for Processing
MOZENTHRA LTD processes Personal Data lawfully, fairly, and transparently in accordance with applicable data protection laws.
4.1 Performance of a Contract
We process Personal Data where it is necessary to perform a contract with you, including to: Create and manage accounts, provide services, process payments, and deliver support.
4.2 Consent
We process Personal Data based on your consent for: Sending marketing communications, placing non-essential cookies, and processing optional profile information.
4.3 Legal Obligation
We process Personal Data to comply with legal obligations, such as tax requirements and law enforcement requests.
4.4 Legitimate Interests
We process Personal Data for our legitimate interests, including: Improving our Platform, ensuring security, preventing fraud, and conducting analytics.
5. How We Use Information
5.1 To Provide and Maintain the Platform
We use Personal Data to create accounts, provide storage, enable social features, authenticate users, and process payments.
5.2 To Personalise User Experience
We may use information to customise content, display personalised feeds, and remember preferences.
5.3 To Improve and Develop Services
We process usage data to monitor performance, troubleshoot issues, and enhance features.
5.4 To Ensure Security and Prevent Misuse
We use Personal Data to detect fraud, monitor for unauthorised access, and enforce our Terms.
5.5 To Communicate with Users
We may use your information to send service notifications, account updates, and support responses.
5.6 For Legal and Regulatory Compliance
We may process Personal Data to comply with laws, respond to lawful requests, and protect our legal rights.
6. Sharing & Disclosure of Information
MOZENTHRA LTD does not sell Personal Data. We may share data in the following circumstances:
6.1 Service Providers (Processors)
We share data with trusted providers for hosting, payments, analytics, and support. They are contractually bound to protect your data.
6.2 Sharing with Other Users
Your profile information and public content may be visible to other users based on your privacy settings.
6.3 Legal and Regulatory Disclosure
We may disclose data to comply with legal obligations or lawful requests from authorities.
6.4 Business Transfers
In the event of a merger or acquisition, data may be transferred as a business asset under confidentiality obligations.
7. International Data Transfers
As a global platform, your Personal Data may be transferred to and processed in countries outside your own, including the UK, US, and India.
We implement safeguards like Standard Contractual Clauses (SCCs) and the UK's International Data Transfer Agreement (IDTA) to ensure your data is protected in accordance with UK and EU GDPR standards.
8. Data Retention
We retain Personal Data only for as long as necessary. Account information is kept while your account is active and for a reasonable period after for legal or regulatory reasons. User Content is retained until you delete it or terminate your account, though it may remain in backups for a limited time.
9. User Rights (GDPR, CCPA, etc.)
Depending on your location, you have rights including:
- Right of Access: Request a copy of your data.
- Right to Rectification: Correct inaccurate data.
- Right to Erasure: Request deletion of your data.
- Right to Object: Object to certain processing.
To exercise your rights, contact us at privacy@mozenthra.com. If you are in the UK, you can lodge a complaint with the ICO.
10. Cookies Policy Reference
We use cookies for functionality, performance, and security. For detailed information, please see our full Cookie Policy.
11. Data Security
We implement robust technical and organisational measures like encryption (SSL/TLS), access controls, and regular monitoring to protect your data. However, no system is 100% secure. You are responsible for keeping your login credentials confidential.
12. Children’s Privacy
Our platform is not for users under 13 (or a higher age if required by local law). We do not knowingly collect data from children without parental consent. If you believe we have, please contact us.
13. Third-Party Links and Services
Our Platform may link to third-party services. We are not responsible for their privacy practices. Please review their policies before use.
14. Updates to This Policy
We may update this policy to reflect legal changes or service updates. We will notify you of material changes by updating the "Last Updated" date and, where required, through in-app or email notifications.
15. Data Controller and Processor Roles
MOZENTHRA acts as a Data Controller for your account and platform usage data. We act as a Data Processor for the User Content you upload to our cloud storage, processing it on your instructions.
16. Automated Processing and AI
We use automated systems and AI to detect spam, moderate content, and recommend features. We do not make solely automated decisions that have a legal or significant effect on you without human oversight and safeguards.
17. Government and Law Enforcement Requests
We may disclose data if required by law or valid legal process. We review all requests for legality and proportionality, and we notify users when legally permitted.
18. Copyright and Intellectual Property Notice
We respect intellectual property rights. To report copyright infringement, please email support@mozenthra.com with the required details. We have a policy to terminate accounts of repeat infringers.
19. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
MOZENTHRA LTD
2nd Floor College House
17 King Edwards Road
Ruislip, London
United Kingdom
HA4 7AE
Email: privacy@mozenthra.com
For general support, please contact support@mozenthra.com.